Online Classes FAQs

How do I sign up for Online Classes?

  • Click on “On-Line Classes”, choose a class and sign up.
  • All students must create a “First Time Registration” and choose from the two options below:

REGISTRATION OPTION 1

IF THIS IS YOUR FIRST TIME PURCHASING AN ONLINE CLASS PASS.

 

STEP 1. Choose a Class from the schedule and Sign Up. 
STEP 2. Create an account.
STEP 3.
 Select your class again, choose Class Pass and Pay. 
STEP 4. You will receive an email confirmation of your class with the private link for the Zoom class. (If you do not receive confirmation of class within 30 min of registration check your spam.) 

REGISTRATION OPTION  2

 IF YOU HAVE CREDIT FROM SPRING REGISTRATION OR BOUGHT CLASSES VIA PAYPAL:


STEP 1. 
Choose a Class from the schedule and Sign Up. 
STEP 2. In the Log In box, you don’t need to enter your email. Instead, click ‘Need new password’. You will receive an email to create a new password. 
STEP 3Select your class and it will be deducted from your credit automatically.
STEP 4. 
You will receive an email confirmation of your class with the private link for the Zoom class(If you do not receive confirmation of class within 30 min of registration check your spam.)

 

  • You only have to Register once, but each time you want to take a class, Go online, Sign Up and get a new link for each additional Zoom class.
  • Now you have the freedom to choose any class, any day, any time with any teacher and several times a week within your class pass.
  • Register a day before your 1st class in case you have challenges and we will be happy to help!

I did not receive Registration Confirmation Mail and link to the Zoom class.

  • If you do not see a mail right after sign up, please check your spam.
  • If you sign up more than two days in advance of your class, you will receive a reminder email with the link the day prior to the class.
  • The registration email will come from ‘doyoga@yoganorthwest.com’.
  • If you still have trouble registering for a class, please email us at doyoga@yoganorthwest.com. We will be happy to help.

Is my 10 class pass just for the same class and teacher, or can I choose different classes and teachers each week?

  • Now you have the freedom to choose any class, anytime, with any teacher. You are no longer assigned into a specific class once a week with a particular teacher, although you may still sign up for recurring classes with the same teacher should you wish to do so! 

What is the 2 week Unlimited Pass?

  • With the 2 week Unlimited pass, you can take classes 3-5 times a week, to help you establish a strong home practice for life; a great thing to do right now during our Stay Home Quarantine.  
    If you take 4-5 classes a week, each class is about $4-5/ class. A super deal!

Can I use the same link to join the same class each week?

  • In order to keep our meeting space a safe and private space fore you, you need to Sign Up for each class you take with your Class Pass, to receive your Private Login Link.
  • This way you will have more control over your schedule, choose classes to your own convenience and avoid losing a class.

Technology

Do I need a Zoom App or Login via Zoom to join an online Class?

  • You do not need a Zoom app to join the online class. Instead, you will just use the link emailed to you 20 min before class.

Do I need a Mindbody App to book the classes?

  • No, you don’t need the Mindbody App, but some people have it and find it convenient.

What internet browser should I use to join a Zoom class?

  • Any Browser but Google Chrome or Firefox are best.

What internet browser should I use to book a class?

  • Please use Google Chrome or Firefox.

How do I use my credit from the Spring Quarter classes that I already paid for?

  • Your 11, 22, or 33 class credit has been converted to the class passes and is connected to your account in Mindbody.
  • To access your credit for the first time see above for detailed instructions. 

How will I know when my pass runs low?

  • Mindbody will miraculously know when your pass is running low, and will email you to remind you to sign up for more classes. Amazing technology!

I can’t make it to class today!
 
What happen if I have signed up for a class, but can’t make it and end up missing it?

  • Unfortunately, in this new system there are no makeups, credits or refunds, but you can easily cancel a class up to 10 minutes before it starts.


How can I cancel a class that I have signed up for?

  • At the top of the schedule there is a My Account link. Click on that link and sign in. The window will open up to ‘My Account’ Below ‘My Account’ there is a link to My Schedule, where you can see your scheduled classes and cancel any classes you can’t make it to.

What do I need for my Online Classes?

It’s great if you can have a few yoga props available to keep your online class safe and beneficial without straining your back, neck, knees or shoulders.

  • Yoga sticky-mat.
  • 2 yoga blocks, or 2 boxes of noodles, 2 rolls of toilet paper, or a few books the height of blocks.
  • 2-3 firm blankets, or 3-4 bath towels.
  • A yoga belt or a scarf, a belt or necktie.
  • A bolster or a big pillow with a bath towel rolled tightly around it.
  • A chair can come in handy for many poses.
  • And in some classes a clear wall space or a door that doesn’t open by surprise.